Exclusive Membership

citinow VIP — Weekly Cashback and Benefits Program

Simply by playing regularly at citinow, you automatically become part of the VIP program. Across five tiers from Bronze to Diamond, you have the chance to get back a portion of your net weekly losses every week.

5 VIP Tiers
0.8% Maximum Cashback
24/7 Support
citinow VIP Program — Five Tiers and Cashback Benefits

citinow VIP's Five Tiers and Their Weekly Cashback

The citinow VIP program has five tiers in total. Each tier has a different weekly cashback rate — the higher the tier, the higher the rate. Cashback at all tiers is calculated based on the net losses for the week.

Bronze
0.2%

Up to 0.2% cashback on weekly net losses.

Tier 1
Silver
0.3%

Up to 0.3% cashback on weekly net losses.

Tier 2
Gold
0.5%

Up to 0.5% cashback on weekly net losses.

Tier 3
Platinum
0.6%

Up to 0.6% cashback on weekly net losses.

Tier 4

Weekly cashback is paid at a set rate based on the net losses for that week. Net loss is what remains after subtracting total winnings from total losses for the week.

How Weekly Cashback Works

Cashback means a fixed percentage of your net losses for the week is returned to your account at the end of the week. It is not a reward — it is a partial return on the normal losses from playing.

Net loss is calculated as follows: take the total amount lost during the week and subtract the total amount won. What remains is the net loss. Your tier's cashback rate is then applied to that amount.

Example — Gold Member
Weekly Net Loss ৳20,000
Gold Cashback Rate × 0.5%
Weekly Cashback ৳100

৳20,000 × 0.5% = ৳100 — that is the maximum a Gold tier member receives for that week.

citinow Weekly Cashback Calculation Method
Keep in mind: Playing more just because cashback is available is never a wise decision. Cashback is a small benefit — it is not a tool to recover financial losses. Play responsibly and stay within your budget. Learn more about responsible gaming.

How to Reach Higher Tiers

There are no complicated conditions in citinow VIP. The more active you are, the sooner you can move up to a higher tier. Following the steps below will make your VIP journey straightforward.

Create an Account

Register at citinow and make your first deposit. As soon as your account is created, you enter the Bronze tier.

Stay Active Regularly

Keep playing regularly in any section — casino, slots, or sports betting. Staying active is the key to VIP progress.

Increase Your Play Volume

As your play volume and consistency grow, citinow automatically reviews your tier and moves you to a higher tier when you qualify.

Receive Your Cashback

At the end of each week, cashback is automatically credited to your account according to your tier. No application is needed.

Reach Diamond

Reach the Diamond tier through consistent and significant activity and enjoy up to 0.8% weekly cashback.

Go to the citinow Login page to register and create your account.

What Special Benefits Do VIP Members Get

citinow VIP Members — Special Benefits and Rewards

The citinow VIP program is not limited to cashback alone. Members at higher tiers receive additional special benefits that further improve their experience.

  • Priority Support: Members at higher VIP tiers get faster responses in live chat. Support is available 24/7 in both Bengali and English.
  • Early Promotion Access: VIP members learn about new promotions and offers before regular members.
  • Faster Withdrawal Processing: Withdrawal requests from higher-tier members are processed on a priority basis — typical time is 10–45 minutes.
  • Exclusive Tournaments: Reaching certain tiers opens up the opportunity to take part in special tournaments and events.
  • Higher Bonus Access: VIP members get priority access to weekly and seasonal bonuses, such as slots bonus offers.
  • Personalised Offers: Special offers are put together for higher-tier members based on their playing style and preferences.

Start Your citinow VIP Journey Today

Create an account and from your very first deposit you qualify for weekly cashback as a Bronze VIP member. 150% welcome bonus, up to ৳10,000 — plus VIP benefits.

Log in to citinow

Play Responsibly — Cashback Is Not a Reason to Play More

The citinow VIP program is a rewards structure, not an encouragement to play more. You should never place larger bets or play beyond your budget just because cashback is available. Remember, cashback returns only a small portion of net losses — it does not make up for overall losses.

Set your playing budget in advance and stay within that limit. Read the complete responsible gaming guide and use the self-exclusion and deposit limit features provided by citinow.

Sports and casino are for entertainment — not as a source of income. VIP cashback is a bonus benefit, not part of any financial plan.

21+ This platform is for users aged 21 and above only.

Read the Terms and Conditions for bonus terms and detailed VIP program rules.

citinow Responsible Gaming Guidelines and Protection Features

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